Communications, Reference, Library Management, General, Business Communication, Library & Information Science 

Reflecting the rapidly changing information services environment, the third edition of this bestselling title offers updates and a broader scope to make it an even more comprehensive introduction to library management. Addressing the basic skills good library managers must exercise throughout their careers, this edition includes a completely new chapter on management ethics. Evans and Alire also pay close attention to management in "new normal" straitened economic conditions and offer updates on technological topics like social media. Among the areas covered areThe managerial environment, including organizational skill sets, the importance of a people-friendly organization, and legal issuesManagerial skills such as planning, accountability, trust and delegation, decision making, principles of effective organizational communication, fostering change and innovation, quality control, and marketingKey points on leadership, team-building, and human resource managementBudget, resource, and technology managementWhy ethics matterTips for planning a library career, with a look at the work/life debate - from Amzon